Welcome to the Uptown Aces Casino Review. Uptown Aces Casino was established in 2014 and so far, is open to players all over the world. In this review, we will be assessing the casino’s strengths and weaknesses. We will start with its sign-up process, all the way through its VIP programs, and help you decide if you should play at the casino or not. So, sit back and enjoy!
Uptown Aces Casino Review: The Sign-up Process [2/5]
To sign up for game play at Uptown Aces Casino, click on “Play Now.” The registration process is in three simple steps. On the first page, you have to fill in your name, email, username, password, and confirm password. On the second page, you have to type in two address lines, your city, country, state/province, and zip/postal code. Finally, you select your birthday, gender and type in your mobile number.
- Good deal: The three-step registration process is quick and easy.
- Drawback: Uptown Aces Casino doesn’t state their currency options. So, even though they pay in dollars, you can’t tell immediately if it is United States Dollars or Australian Dollars. Also, the password is in hidden mode. This means you cannot see your password when typing or confirming. So, if you make a mistake, you have to delete and start all over again.
Our rating: Our rating for this is on a scale of 0, which means horrible, to 5, which connotes excellent. We give the sign-up process a 2 because it’s very important for customers to know beforehand in which currency the Casino pays out.
The Welcome Package [12/15]
When you’re playing in an online casino for the first time, try playing the demo versions of games or play with bonus money first. This way, you get to familiarize yourself with the games without endangering your money. We advise that you play with bonus money first though. Uptown Aces Casino offers between $10 – $20 no-deposit bonus money that you can use. We got $10 but if you’re lucky, you may get $15 or $20. However, you have to chat with the customer service agent to activate the bonus on your account.
For real money deposits, Uptown Aces offers an $8,888 plus 300 free spins welcome bonus. This is accumulated on your first six deposits. As of the time of writing this article, the casino is offering 99 free spins plus $100 free chips for the month.
You get 250% bonus plus 50 free spins. That makes a total of $2,500. The coupon code for this is UPTOWN1ACES.
On your second deposit, you get 150% bonus plus 50 free spins which is a total of $1,500. The coupon code for this is UPTOWN2ACES.
For this, you earn a 100% bonus plus 50 spins which is a total of $1,000. The coupon code for this is UPTOWN3ACES.
On your fourth deposit, the casino gives you 100% bonus plus 50 spins which is a total of $1,000. The coupon code for this is UPTOWN4ACES.
For this, you earn 100% bonus plus 50 spins which is a total of $1,000. The coupon code for this is UPTOWN5ACES.
On your sixth deposit, the casino gives you 188% bonus plus 50 spins which is a total of $1,888. The coupon code for this is UPTOWN6ACES.
- Good deal: The no-deposit welcome bonus is generous enough. Similarly, the real money deposit welcome bonus is substantial.
- Drawback: The casino does not specify the minimum deposit amount to qualify for the welcome bonus. This may be confusing to players as most casinos expressly state the minimum deposit required.
Our rating: Our rating for this is on a scale of 0, which means horrible to 15, which connotes excellent. The bonuses are great but not stating the minimum deposit amount is an avoidable error on the casino’s part. Therefore, we rate the welcome bonus package a 12.
Experience (Games, Entertainment and Fun) [17/20]
There are over 200 games available in the casino which include: 28 table games, 27 video poker, 117 slot games, 6 jackpots, progressives, and specialty games. All these games have the demo version with a 1k fake money attached to it. So, if you’re unsure on whether to play with real money, you can try out the demo version first. Also, the casino’s instant play has music and sounds that wrap up a great experience.
Our rating: Our rating for this is on a scale of 0, which means horrible to 20, which connotes excellent. Usually, some online casinos offer games under 200. However, Uptown Aces Casino over 200 games offers players a variety of choices. Therefore, we rate the experience 17.
Ongoing Promotions Availability [15/20]
As of the time of writing this article, these are the promotions available at the casino:
Table Games Bonuses
You can get up to $1500 bonuses on two deposits on table games. On your first deposit for table games, you get 150% bonus, that is, up to $750. The coupon code is TABLEACES1.
On your second deposit, you get a 75% bonus, a maximum of $750. The coupon code is TABLEACES2.
Playthrough is 30x and there is no maximum cashout
As soon as you make your first deposit, you start earning comp points. A total of 100 comps gives you $1. To view your comp points, tap on “Comp Points” in the “My Accounts” tab.
Earn Double Comps
These games are available for players to earn double comp points:
Panda Magic game allows you to earn 77 free spins, and a Free Games feature on a minimum deposit of $25. The coupon code is SAFARICOMPS-2.
T-Rex II game offers you 88 spins, and 10 – 100 Free Games feature on a minimum deposit of $25. The coupon code is the same as the first: SAFARICOMPS-2.
On Wild Hog Luau, you earn 99 spins with 8 – 50 Free Games features. The redemption code is FREE99SAFARI.
The maximum cashout is $500.
With code 100ACES, you can get $100 free on your first deposit.
You can earn bonuses on daily slots, scratch cards and keno.
Bitcoin Daily: You can earn a 77% bonus plus 77 spins up to 30x on a $30+ minimum deposit. The redemption code is 777BITCOIN.
Mondays to Fridays: The casino offers players 121% bonus plus 75 spins up to 30x on a $30+ minimum deposit. The coupon code for this is WEEKLYMATCH.
Daily Bonuses: These are of three types. For the first type, the casino allows you to earn up to 225% bonus twice a day on a minimum deposit of $25+. The coupon code is DAILYBANDIT.
For the second type, you can earn up to 70% bonus twice daily on a minimum deposit of $25+. The redemption code is EASYACES.
For the third type, the casino offers players a 100 spins and 10x rollover on a minimum deposit of $25+. The coupon code is DAILYTREASURE.
Fridays to Sundays: You can earn up to 250% with 35x rollover on a $35+ minimum deposit. The redemption code for this is 250SHOWTIME.
Unlimited: This presents you with a 75% bonus plus 25 spins on a $25+ minimum deposit. The coupon code is UANOLIMITS.
Monthly Pack: Like the daily bonuses, these are of three types. With the code LUCKYGEMS-1, you can get up to 350 spins on a $25+ deposit. For the code MAYSUNSHINE-1, you earn up to 150% bonus plus 33 spins on a deposit of $25+. The third type allows you to earn up to 200% bonus and 33 free spins on a $25+ deposit. The coupon code for this is MAYSUNSHINE-2. Lastly, you can earn up to $100 on code MAYSUNSHINE-3. The casino does not state the deposit required for this.
1st Deposits: You can earn 400% up to $4,000 on a minimum deposit of $20. The redemption code is 400CASINO. With code 100ADDEDSPINS, you get a low playthrough with 100 free spins on a $20 deposit. Finally, using code 20EASYWIN100 allows you to earn $100 on a $20 deposit.
Daily Blackjack, Video Poker and Progressive Jackpots
The bonuses for these games are of 2 types. With code 25ACES, you get up to 25% on a 12x wagering requirement. You can claim this twice daily.
With code JACKPOTACES, you earn up to 50% on a 15x wagering requirement. You can claim this twice daily as well.
In addition to this, Uptown Aces Casino allows you to claim a 25% cashback on deposits if you don’t want bonuses on your games. However, you have to chat with their customer service agent to claim this. Note that the minimum deposit to qualify for cashback is $10.
Our rating: Our rating for this is on a scale of 0, which means horrible to 20, which connotes excellent. Uptown Aces Casino has a rich offer of ongoing promotions. However, they do not state the minimum deposit to qualify for some of these bonuses, thus, giving room to assumption. Therefore, we rate the Ongoing Promotions a 15.
Customer Service [12/15]
Uptown Aces Casino offers the following customer services: a live chat, a toll-free number, a regular number, and an email address. To get our no-deposit welcome bonus, we had to use the live chat. What was our experience? The first time we contacted them, the customer agent was slow in responding to the first message and the succeeding ones. This was a totally different experience for us as other casinos we have reviewed answered us as soon as we sent them a message. We were going to take it that the customer service was poor until we had a reason to contact them again. However, the second time we contacted them, the customer agent we chatted with was swift in responding to us and also polite. After both live chats ended, we took their Uptown Aces Casino Service Satisfaction and we let them know our thoughts.
- Good deal: The second time we contacted them, the customer service agent was swift in responding to us.
- Drawback: As stated earlier, the customer service agent who answered us the first time was too slow in responding to a simple matter.
Our rating: Our rating for this is on a scale of 0, which means horrible to 15, which connotes excellent. Even though waiting on a service agent for minutes can be disappointing, we are glad this is not an everyday case at the casino. Therefore, we rate their customer service 12.
Deposit Options [6/10]
The casino offers many popular deposit options that include:
You can also use Transfer Money processing sites to make deposits. To do this, you have to contact the customer care service first.
They also offer cryptocurrency deposit options: Bitcoin and Litecoin.
- Good deal: They have popular deposit options for both credit/debit cards and cryptocurrency. Also, they use SSL data encryption technology to protect customer’s details.
- Drawback: Again, the casino does not expressly state the minimum deposit amount required. However, upon research, we discovered that you can deposit as low as €10 and $20 – $25.
Our rating: Our rating for this is on a scale of 0, which means horrible to 10, which connotes excellent. Every casino states its minimum deposit amount so we wonder why Uptown Aces Casino is different. Therefore, we rate the debit options a 6.
Payout Process and Requirements [12/15]
Uptown Aces Casino processes withdrawals within 72 business hours. However, the stipulated time for wire transfer for US players is 15 business hours. As a first-time player, the casino limits you to a maximum withdrawal amount of $4,000 weekly. As you continue to play, they allow you to withdraw as much as $5,000 weekly. The withdrawal options for the casino are as follows:
The minimum withdrawal amount is $100 while the maximum amount is $2,500. The withdrawal fee is $60 and you can only make requests once in a week.
The minimum withdrawal amount is $150 while the maximum is $3,000. The casino charges a withdrawal fee of $30 and you can only make one request per week.
The minimum withdrawal amount is $25 while the maximum is $2,500. There are no deposit charges and you can withdraw as many times as you please.
The minimum withdrawal amount is $100 while the maximum is $2,500. The casino charges no withdrawal fees and you can only make one request per week.
Our rating: Our rating for this is on a scale of 0, which means horrible to 15, which connotes excellent. The casino doesn’t offer a wide range of withdrawal options and also charges hefty fees on bankwire and checks. Therefore, we rate this process a 12.
Uptown Aces Casino VIP Program
The VIP programs are divided into four tiers:
The casino admits you into this first tier as soon as you make a minimum purchase of $5,000+. You get 1 comp point for every $9 bet, 30% instant cashback, and 10% weekend cashback. The daily bonus is 100%, that is, up to $500 and a $25 weekly reward.
To qualify for this level, your account must be 30 days old and you must have made a minimum purchase of $10,000+. You earn 1 comp point for every $7.5 bet, 35% instant cashback, and 15% weekend cashback. The daily bonus is 125%, that is, up to $625 and a $50 weekly reward.
Your account must be at least 90 days old to qualify and you must make a $25,000 minimum purchase. You earn 1 comp point for every $5 bet, 40% instant cashback, and 20% weekend cashback. The daily bonus is 135%, that is, up to $675 and a $50 weekly reward.
To move to this level, your account must be at least 90 days old. For every $4 bet, you receive 1 comp, 50% instant cashback, and 25% weekend cashback. The daily bonus is 150%, that is, up to $750 and a $50 weekly reward.
Before you can apply for VIP membership, you have to send the casino certain security documents first.
Extra Impressions: Will This Casino Get Our Cherry 🍒 On Top or Not
The first thing you’d notice about an online casino is its graphics. Uptown Aces Casino’s graphics were impressive. Although it belongs to Deckmedia NV, its colors, fonts, and images are uniquely different from other casinos. In essence, the casino stands out in graphics. Also, not many casinos bother with infusing sounds and music to instant play. Uptown Aces Casino shows that there is no discrimination between instant play and download by making sounds and music available for both. In addition to this, the VIP programs offer great rewards to its players.
However, what is required for you to qualify is too high. Upon registration, you automatically gain entry into the first level in the VIP programs of many casinos but this is not so in Uptown Aces Casino. Also, they need to work on their customer service care responding faster to queries. Finally, they need to be more transparent in their deposit requirements.
Judging by these, Uptown Aces Casino doesn’t get our cherry on top.
Casino vs. The Competition
Now, we shall be comparing Uptown Aces Casino to three other casinos: Red Stag Casino, Uptown Aces Casino, and Liberty Casino. The basis for comparison shall follow in this order:
The gaming software
The no-deposit bonus
The currency option
The user interface
The Gaming Software
The gaming software of any casino is its backbone. This determines how many games will be featured on the casino. Uptown Aces Casino and Desert Nights Casino use Real Time Gaming Software while Red Stag Casino and Liberty Slots Casino use Wagering Gaming Software. Wagering Gaming Software allows for as many games as possible, while Real Time Gaming focuses more on presenting good game graphics.
The No-Deposit Bonus
Uptown Aces Casino offers its new players a no-deposit bonus of twenty dollars ($20). Liberty Slots Casino offers new players a ten-dollar no-deposit welcome bonus. Similarly, Red Stag Casino offers a ten-dollar no-deposit bonus as well as free spins. On the other hand, Desert Nights Casino offers its players four different no-deposit bonuses of ten and fifteen dollars. Lastly,
The Currency Option
Liberty Slot Casino and Red Stag Casino currency options are limited to only the United States Dollar and Australian Dollars. Desert Nights Casino, on the other hand, offers its players many currency options. These include USD, Euros, South Africa Rand, Australian Dollar, and British Pounds. Uptown Aces Casino does not talk about which currency options they offer.
The User Interface
Desert Nights Casino, Uptown Aces Casino, and Red Stag Casino have great graphics that appeal to the player’s senses. Liberty Casino’s graphics don’t appeal much to players.
Should I Play At This Casino?
By now, you should be able to decide whether or not you should play at the casino. If great graphics urges you to try games, you should play here. If you’re looking for a fun experience, this casino is perfect for that. However, keep it in mind that you may encounter the problems that we have mentioned here. This way, no surprises spring up on you.
The Verdict [76/100]
On a scale of 0 to 100, we give Uptown Aces Casino 76 and no cherry 🍒 on top. We hope that in time, they’ll fix some of the problems as listed in the drawbacks of this article thus providing a better user experience.